H&M Indonesia | Criteo Success Story
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H&M Indonesia boosts order value +100% while scaling 950K qualified visits during promotional periods
Challenge
Scaling high-quality traffic during peak promotional period
As one of the leading fashion retailers in Southeast Asia, H&M Indonesia needed to maximize performance during key promotional periods. The brand aimed to drive the highest number of transactions from new website visitors while maintaining high quality traffic.
Solution
Activating multi-layered targeting to capture high-intent shoppers
Criteo implemented a multi-layered targeting strategy designed to capture high-intent users across every stage of the shopping journey. This approach combined multiple audience signals, including lookalike, in-market, geolocation, and behavioral cohorts, alongside relevant contextual topic targeting and custom audience segmentation.
Results
Driving scale, engagement, and higher-value conversions
The strategy delivered strong results during promotion periods. H&M Indonesia reached more than 19 million unique users, generating 950,000 qualified visits. The campaign delivered a 100% uplift in order value. H&M Indonesia is planning to increase budgets monthly with a focus on scaling investment during peak promotional seasons.
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