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# BMW X used extremely targeted acquisition to deliver a +34% uplift in test drives, all from users who had not previously visited their website.

## Performance Metrics

- **2X**: Users more likely to visit OEM site
- **62%**: Users that visited automotive sites
- **34%**: Number of test drives

### Business
- [Advertiser](/content/success-stories/?business=Advertiser#grid-filters/index.html)

### Industry
- [Automotive](/content/success-stories/?industry=Automotive#grid-filters/index.html)

### Solution
- [Customer Acquisition](/content/success-stories/?solution=Customer+Acquisition#grid-filters/index.html)

### Region
- [EMEA](/content/success-stories/?region=EMEA#grid-filters/index.html)

## Challenge
BMW is part of the “German Big 3” luxury automakers. Every winter, the advertiser promotes the “X-Drive” technology, a cutting edge four-wheel drive solution. In 2013, BMW wanted to expand its marketing strategy to web users beyond retargeting, with a proven cost per lead. The X-Drive campaign was tracked with comScore vCE solutions to make sure Criteo exposed on-target prospects.

## Solution
Criteo’s ability to expand the retargeting campaigns specifically to new users, on a pure CPC basis, was the perfect solution for addressing BMW’s acquisition targets. Criteo real-time optimization solutions helped expose true new prospects, while generating a significant number of incremental leads (leads were validated online test drives).

## Results
The campaign was delivered towards on-target web users and delivered a strong added value to retargeting.

- Exposed users were skewed towards internet users earning more than 55K€ a year (+27%).
- They were twice as likely to visit OEM automotive sites than average Internet users (26% vs. 12%).
- 62% of exposed users visited automotive websites (including OEM).
- The acquisition campaign generated a 34% uplift in test drives from users who did not visit BMW’s website.