Feeds | Commerce Growth Help Center

Understanding Feeds page

The Feed Management, or Feeds page, allows you to manage one or more feed configurations. You can view, modify, activate, schedule, and archive feeds and monitor their last import status. If you handle multiple feeds, you can link them together and schedule simultaneous imports to update the product data.

Features and Functionality

Read on to learn about the key features and functionalities designed to enhance your feed management experience.

Main Table Overview

The main table lists all feed configurations and includes the following key details:

Feed ID: A unique identifier for each feed.

Feed Name: You can easily rename your feeds for better identification.

Feed URL: Displays the source URL of the feed, which can be copied or viewed as needed.

Auto Import: A toggle to enable or disable daily imports for each feed.

• Active Feeds are imported on a daily schedule.

• Paused Feeds will not be imported until reactivated.

Import Schedule: Indicates the time(s) when scheduled imports will occur.

Linked Feeds: If multiple feeds are linked for simultaneous import, this column shows:

• The number of feeds linked to the main feed (e.g., N linked feeds).

• The Feed ID of the main feed that the other feeds are linked to (e.g., Linked to feed ID 369258).

Last Import Status: Shows the result of the last import process, either Success or Error.

Actions: The following actions are available for each feed via the Action menu:

• Feed Settings: Edit the feed configuration (e.g., name, URL).

• Schedule & Link:

  • Schedule up to four daily imports at specified times.
  • Link multiple feeds for simultaneous imports, ensuring products are always up to date. Linked feeds appear in the Linked Feeds column.

• View Import Log: Access detailed logs of recent imports, useful for troubleshooting errors or reviewing successes.

• Archive: Move a feed into an archived state when it’s no longer needed.

  • Sets all products associated with the feed to Not Displayable.
  • Marks the feed as archived, meaning it cannot be reactivated or used for future imports.
  • Archived feeds are listed separately in the Archived section.

Filtering Feeds

The Feeds page provides filters to help you easily manage and sort feeds based on their current status:

• On: Displays only active feeds (enabled for import).
• Paused: Lists feeds that are currently disabled and not scheduled for import.
• Archived: Shows feeds that have been archived and can no longer be activated or used for imports.

Adding a new Feed

Adding a new feed means adding a new source of product data. This can be done if you don’t have any feeds configured yet, or if you want to add an additional source alongside existing ones (for example, when your product inventory comes from multiple feeds).

• Click the Add Feed button at the top of the page.
• You will have three options depending on where your feed is stored:
  1. E-Commerce Platform – If your feed is provided by an ECP (such as Shopify, Magento, Prestashop…), each platform includes detailed connection instructions to ensure seamless integration.
  2. Product Feed URL – If your feed is hosted on your server, provide the Product Feed URL.
  3. Product Feed FTP (Criteo) – If the feed is stored in Criteo’s FTP, provide only the feed name (no need for a full URL).
• Once this step is done, click Test Setup. This tool will:
  • Download a sample of products from your feed.
  • Parse them and generate suggested feed settings (Format, Field Mapping, and some Rules if needed).
  • Display the results in the Feed Preview tab.
• If you’re satisfied with the result, click Import to Catalog to:
  • Save your new feed configuration.
  • Activate it.
  • Schedule daily imports (up to 4 per day).
  • Immediately launch an initial import.
• If adjustments are needed, you can modify the configuration (Format, Field Mapping, Rules), re-test, and then import.

Frequently Asked Questions

Q: How do I reactivate a paused feed?

To reactivate a paused feed, click the toggle next to the feed in the table and change its status to Active.

Q: Can I schedule more than one import per day for a feed?

Yes! You can schedule up to four imports per feed per day. To do this:

• Use the Schedule & Link option in the Action menu to set the desired import times.

Q: What happens when I archive a feed?

If a feed is no longer needed, you have the option to archive it. Upon archiving:

• A manual import process will begin, visible on the Overview page, which will mark all products linked to the feed as Not Displayable. These products will no longer appear in any listings.
• The feed configuration will move to an archived state, making it inactive and preventing any further modifications, reactivation, or future imports.

Q: What is the Linked Feed feature and how does it work?

The Linked Feed feature allows you to group multiple feeds together so they are imported simultaneously. This ensures all linked product data is up to date across feeds. Here's how it works:

• Linking Feeds: In the Schedule & Link option under the Action menu, you can link a feed with others. When linked, all feeds in the group are imported together based on the scheduled times.
• Viewing Linked Feeds: In the Linked Feeds column, you will see either:
  • The number of feeds linked to a primary feed (e.g., "3 linked feeds").
  • The Feed ID of the main feed that others are linked to (e.g., "Linked to feed ID 369258").

Q: Can I unlink feeds once they’ve been linked?

Yes, you can unlink feeds at any time. To do this:

• Go to the Schedule & Link option in the Action menu of the primary feed where the feeds linked column shows " N linked feeds"
• Modify the linking settings and remove the associated feeds. Once unlinked, feeds will no longer be imported together and can have independent schedules.

Q: Can I change the schedule for linked feeds individually?

No, when feeds are linked, they share the same import schedule to ensure simultaneous updates. If you need individual schedules for feeds, you’ll need to unlink them first through the Schedule & Link option.

Q: Why can’t some feeds be linked?

Certain feeds cannot be linked due to the following restrictions:

• The feed is archived.
• The feed does not have a valid Feed URL.
• The feed has a different import type. Only feeds with the same import type can be linked.

Q: What are the different import types?

By default, feeds are set to Full Import, meaning the current feed being imported will replace the previously imported one. There are two other import types, which can only be set internally by Criteo if needed by the client:

• Incremental Feed: The current feed will add new products or update existing products in the catalog without replacing it.
• Deleted Feed: Products listed in the imported feed will be removed from the existing catalog.